What Berry does on every call
Berry is the AI voice agent behind DonutBerry. When a call comes in — while you’re mid-showing, at 8:47pm, or across an open-house Saturday — Berry:
- Answers instantly, 24/7, and introduces itself as your AI assistant (no pretending to be human).
- Qualifies the caller the way an agent would: buyer or seller, timeline, budget, pre-approval status.
- Answers listing questions from your own listings and showing rules — Berry is trained on them during setup.
- Books the showing on your real availability: connected to Google Calendar, Calendly, or Cal.com with your buffers and windows.
- Texts you a three-line summary the moment the call ends, and pushes the lead to Follow Up Boss, BoldTrail, Lofty, Sierra Interactive, or your CRM via Zapier.
- Transfers to you in real time when a caller needs a human — and if you can’t pick up, texts you the caller’s number and question.
You choose when Berry picks up
Most agents set Berry to answer only after 3 rings — so it catches the calls you can’t take without touching the ones you want. You can also scope Berry to after-hours and weekends only, or run full overflow where Berry covers every call. You keep your existing number; setup is a call-forwarding change we walk you through.
Flat pricing, published
After Hours: $299/month with 1,000 included minutes (then $0.30/min) — every night, weekend, and missed-call lead handled. All Day: $499/month with 2,000 included minutes (then $0.25/min) — coverage through the workday for busy agents and small teams. Enterprise: custom rollout for brokerages. Month-to-month, no contract. Booking, summaries, and 24/7 coverage are included on every plan — there are no per-call add-ons.
Free to start: 7 days with 150 included call minutes, whichever comes first. We collect a card to authorize setup but charge nothing today, and nothing automatically after — Berry pauses at the end of your trial and we only bill if you choose to continue.
White-glove setup, live in 48 hours
You don’t configure anything yourself. We collect your listings page, calendar, CRM, and preferences; train Berry on your listings, qualification flow, and handoff rules; confirm your phone carrier and walk you through call forwarding. About 48 hours after you start, Berry is answering real calls — inside your free trial, before you’ve paid anything.
How Berry compares to the alternatives
We publish honest, price-verified comparisons rather than asking you to take our word for it. Against general AI answering services, the difference is the real-estate layer: buyer/seller qualification, listing training, and booking the showing during the call (several generalists text the caller a scheduling link instead). Against human receptionist services, the difference is economics: flat AI pricing buys 1,000–2,000 minutes where metered human services charge $250+/month for 50. See DonutBerry vs Smith.ai (/vs/smith-ai), DonutBerry vs Ruby (/vs/ruby), DonutBerry vs Rosie (/vs/rosie), and the full ranked guide at /best-ai-voice-agent-for-realtors.