Inbound: AI receptionists that answer your phone
1. DonutBerry — best for solo agents and small teams
$299/mo (After Hours, 1,000 minutes) or $499/mo (All Day, 2,000 minutes), flat · overage $0.25–$0.30/min · free trial: 7 days + 150 minutes, no charge today
DonutBerry is the only tool on this list built exclusively for real estate inbound calls. Berry — the AI agent — answers every call, discloses it’s an AI, qualifies the caller (buyer or seller, timeline, pre-approval), books the showing on your calendar, and texts you a three-line summary when the call ends. It’s trained on your own listings and showing rules, not a generic script.
Setup is white-glove and live in 48 hours; you keep your number and choose when Berry picks up (after 3 rings, after-hours only, or every call). Integrations include Follow Up Boss, BoldTrail, Lofty, Sierra Interactive, Google Calendar, Calendly, Cal.com, and Zapier. Pricing is one flat number with booking, summaries, and 24/7 coverage included — no per-call add-ons.
Strengths
- Real-estate-only: trained on your listings, qualifies like an agent would
- Flat pricing with 1,000–2,000 minutes included — most included minutes per dollar on this list
- Real free trial: 7 days + 150 minutes with no charge today and no auto-billing after
Limitations
- Inbound only — it won’t cold-call your Zillow leads (pair with an outbound tool if you need that)
- Newer company than Smith.ai or Ruby; dashboard still maturing (transcripts on request)
2. Rosie — best budget pick
$49/mo (250 min) · $149/mo (1,000 min, adds booking) · $299/mo (2,000 min) · 7-day free trial
Rosie (heyrosie.com) is the price anchor of the category: $49/month gets a competent 24/7 AI answering service that trains itself on your website and Google Business Profile. Calendar booking and live transfers arrive at the $149 tier. It has a real-estate landing page, but by its own admission Rosie can’t schedule property showings directly — it texts callers a booking link instead — and CRM connections run through Zapier only.
Strengths
- Cheapest published entry point in the category with transparent self-serve pricing
- Handles simultaneous calls; English and Spanish included
Limitations
- Doesn’t book showings on the call — sends self-serve scheduling links (per Rosie’s own real-estate page)
- Zapier-only CRM integration; no real-estate qualification flow built in
3. Marlie — best cheap trial to test AI answering
$49/mo (250 min, answering only) · $99/mo (500 min, adds booking + transfers) · $199/mo (1,000 min) · $399/mo (2,000 min) · 14-day free trial, no card
Marlie (marlie.ai) undercuts most of the market and is one of the few generalist receptionists that names real-estate CRMs — Follow Up Boss, LionDesk, Top Producer — and pitches qualifying on budget, location, and buy/sell timeline. The catch is tier-gating: the advertised $49 plan only takes messages; appointment booking and call transfers start at $99. No listing or MLS knowledge is claimed anywhere.
Strengths
- 14-day trial with no credit card — lowest-risk way to hear AI answering on your line
- Names real-estate CRMs and per-minute overage rates plainly ($0.25–$0.35/min)
Limitations
- Booking and transfers are locked out of the $49 tier — realistic entry is $99/mo
- Generic receptionist: follows your instructions but isn’t trained on listings
4. Smith.ai — best AI + human hybrid
AI Receptionist: free tier (25 calls) · $150/mo (75 calls) · $500–$800+/mo Enterprise · AI overage $1.50–$3.00/call. Human receptionists: $300–$2,100/mo (30–300 calls) + per-call add-ons
Smith.ai is the established multi-industry player, strongest in law firms, and the one to pick if you want North-America-based humans available behind the AI. Its real-estate intake collects budget, pre-approval, timeline, and buyer-vs-seller, and can schedule showings. Know the pricing model before you commit: the AI product bills per call (now with a genuine free 25-call tier), while the human plans bill per call plus add-ons — booking +$1.50, SMS summary +$0.50, recording +$0.25 per call — with no free trial (30-day money-back capped at $1,000).
Strengths
- Hybrid model: AI answers, real humans available — 24/7 on every plan
- Deep integration catalog and a decade of receptionist operations behind it
Limitations
- Per-call economics: a busy month grows the bill, and human-plan add-ons stack per call
- General-purpose — real-estate depth beyond standard intake is a paid add-on on human plans
5. AgentZap — deepest listing-data claims, priciest entry
$109/mo (150 min, $0.85/min over) · $295/mo (450 min) · $899/mo (1,500 min) · $399 one-time setup (waived on annual) · no free trial (30-day money-back)
AgentZap (agentzap.ai) markets hard to real estate and makes the boldest data claim of the generalists: its AI “provides listing details from your MLS data — price, beds, baths, square footage.” It qualifies on buy/sell/rent, budget, timeline, and pre-approval, and books showings into 200+ scheduling tools. The friction is cost structure: a $399 setup fee on every tier, thin minutes at the entry price ($109 buys just 150 minutes with $0.85/min overage), and no free trial.
Strengths
- Explicit MLS/listing-data answering claim with real-estate qualification flow
- Big integration surface (238+ native, 7,000+ via Zapier) and English + Spanish
Limitations
- $399 setup fee plus no free trial — highest commitment before you hear a single call
- Included minutes are thin for the price: $299-class competitors include 4–13× more
6. Frontdesk (My AI Front Desk) — best multichannel bundle
$99/mo (200 voice min + chatbot + SMS + email + built-in CRM) · overage ≈ $0.25/min via credits · $20 tier has zero voice minutes · 7-day free trial, no card
Frontdesk (myaifrontdesk.com, recently rebranded from “My AI Front Desk”) bundles the most channels per dollar: AI voice, website chatbot, SMS agent, AI email drafting, and a built-in CRM at $99/month. Read the tiers carefully — the advertised $20 plan includes no voice minutes at all, so the receptionist effectively starts at $99. Its real-estate presence leans property management (case studies are brokerages and home builders); there’s no MLS or listing training and no real-estate CRM named.
Strengths
- Voice + chat + SMS + email + CRM in one $99 subscription — broadest coverage per dollar
- Self-serve setup in minutes with a no-card 7-day trial
Limitations
- The $20 headline tier has zero voice minutes; credit-based metering makes cost comparison opaque
- Generic for realtors: no listing knowledge, no showing-specific workflow, no RE CRM integration named
7. Goodcall — best if call length is your problem
$79–$249/mo per agent · unlimited minutes on every tier · billed per unique customer ($0.50 past your tier’s cap) · 14-day free trial
Goodcall’s pricing model is unique in the category: unlimited minutes, billed by how many unique callers actually interact each month. If your calls run long — chatty sellers, detailed listing questions — that’s a real economic advantage. It’s a solid generalist SMB tool with logic flows, forms, and calendar booking, but there’s nothing real-estate-specific: no listing training, no RE qualification flow, and CRM connectivity runs through Zapier.
Strengths
- Unlimited minutes on every tier — long calls can’t blow up the bill
- Claims 42,000+ businesses; transparent self-serve tiers
Limitations
- No real-estate features at all — you build the qualification flow yourself
- Assigns a new number (existing lines route via conditional forwarding); per-agent pricing
8. Ruby — best if you want humans only
$250/mo (50 receptionist min) · $395/mo (100 min) · $720/mo (200 min) · $1,725/mo (500 min) · overage rate not published · no free trial (21-day money-back)
Ruby is the polished pure-human option: US-based receptionists, true 24/7/365, with scheduling and call summaries included. For a solo agent the math is the challenge — $250/month buys 50 receptionist minutes (billed in 60-second increments, rounded up), and the per-minute overage rate isn’t published. Ruby has a real-estate page, but receptionists follow the script you provide; there’s no listing knowledge. We wrote a full comparison at donutberry.com/vs/ruby.
Strengths
- Genuinely warm human voice on every call — strongest for professional-services callers
- Month-to-month, no setup fee, scheduling and summaries included
Limitations
- Minute buckets are small and metered: $1,725/mo for 500 minutes vs. flat-price AI at ~$299–$499 for 1,000–2,000
- Unpublished overage rate makes a busy month hard to predict
Outbound: AI assistants that chase your leads
9. Ylopo AI Voice — best outbound if you’re on Ylopo
Pricing not published — custom quote, sold as an add-on to Ylopo packages · demo-gated “60 days free” promo
Ylopo AI Voice (formerly rAIya) is the deepest real-estate outbound assistant: it calls new leads back instantly, keeps calling for 90 days, live-transfers connected calls to you, and triggers off behavior on your Ylopo IDX site — a lead favorites a listing, the AI texts then calls. The trade-offs are structural: it doesn’t answer your inbound line, there’s no published pricing (Ylopo’s own FAQ says a quote requires a demo), and it’s positioned as an add-on to the broader Ylopo marketing platform rather than a standalone product.
Strengths
- Real-estate-native outbound with listing-alert behavioral triggers and 90-day persistence
- Live transfer of connected calls with CRM write-back
Limitations
- Not a receptionist — your missed inbound calls still go unanswered
- No public pricing, and effectively requires the Ylopo platform
10. Structurely — best long-horizon follow-up for teams
$499/mo + $0.08/action credit + $2,000 onboarding (Team) · $999/mo + $0.06/credit + $2,500 onboarding (Company) · annual contract (month-to-month +20%) · no free trial
Structurely runs multi-channel outbound — AI calling, texting, and email — that qualifies and nurtures leads for 12+ months, with live transfers and an AI power dialer, integrated with Follow Up Boss and Sierra Interactive. It publishes its numbers, and they describe a team product: $499/month minimum plus usage credits (one credit ≈ one SMS or 10 seconds of talk time), a $2,000+ mandatory onboarding fee, and annual contracts. For a team of 2–10 agents drowning in unworked leads, that math can work; for a solo agent it rarely does.
Strengths
- Longest published nurture horizon (12+ months) across voice, SMS, and email with live transfer
- Integrates with the real-estate CRMs teams actually run (Follow Up Boss, Sierra Interactive)
Limitations
- Cost of entry: $499/mo + usage + $2,000 onboarding on an annual contract
- Outbound only — pair it with a receptionist for inbound coverage